Learning and Development Content Developer

R56660 | 2024/05/10  
3945 E Thomas Road
Phoenix
Arizona
85018

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At Peter Piper Pizza, our culture embodies our brand values of food, fun and family, with a commitment to making every guest visit memorable! 

Job Description

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

CEC Entertainment, the global leader in family entertainment and operator of Chuck E. Cheese and Peter Piper restaurants, is seeking a Learning and Development Content Developer to join our Peter Piper Team.  This position is based at our Restaurant Support Center in Phoenix, AZ and will report directly to the Learning and Development Manager.

Overview: The Mission Statement of the Learning & Development Department is "To create and provide the tools and content to ensure that our Teams understand what they need to know, when and where they need to know it, and to have a ton of fun in the process.” Our L&D Content Developer position will be a key member of the team to help achieve this goal.

This position also offers some work from home “WFH” flexibility.

Essential Functions: 

Design:

  • Create and refine a variety of restaurant training content using both basic and advanced instructional tools.
  • Work with various departments interviewing Subject Matter Experts to develop new content.

Improve:

  • Enhance existing materials to make them more accessible to the widest variety of learners, meeting and exceeding legal requirements.
  • Collect and interpret feedback on content from various channels and make calculated adjustments as needed and applicable.

Maintain:

  • The only thing constant . . . is CHANGE, this role will assist with maintenance and upkeep of content to keep them relevant and applicable.
  • Curate and maintain the catalog of Learning content across multiple brands, archiving and updating as needed to keep the right tools within arm’s reach.

Deliver:

  • Upload and maintain a network of Learning Content across various channels to make sure information is available when and where it is needed.
  • Work with the Learning Team to deliver and present content to our global network of restaurants.

Qualifications:

  • Bachelor’s degree preferred but experience in lieu of a degree will be considered
  • 1+ year of experience in content development
  • Experience with design, specifically in Learning and/or Instructional Design preferred
  • Experience with Adobe Suite, Articulate 360, and Rise 360 are a plus
  • Experience in Video editing/production is a plus
  • Microsoft Office Experience with strong aptitude in Word/PowerPoint is a plus
  • Strong written communication skills, bilingual in Spanish is a plus
  • Excellent attention to detail
  • Ability to communicate effectively with both internal and external customers
  • Family entertainment, restaurant, hospitality, or retail experience strongly preferred
  • Experience in a geographically dispersed/ multi-unit business also strongly preferred

diversity inclusion culture

Physical Demands:
To perform the duties of this position, the incumbent must have the ability to sit, walk, stand, bend, twist, reach, and carry, lift, pull, push between 1 – 25 lbs. Incumbent must use a computer, with the repetitive movement of both hands. Incumbent must be able to work an 8-hour shift, with some overtime. Incumbent must also be available to travel to various locations by airplane or by operating a vehicle if needed. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions is included. 

 

                                                              #Diversity #Equity #Culture

The Company:

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas is the nationally recognized leader in family entertainment and dining with its Chuck E. Cheese, Peter Piper Pizza brands and virtual kitchen concept, Pasqually's Pizza & Wings.

As the place where half a million happy birthdays are celebrated every year, Chuck E. Cheese's goal is to create positive, lifelong memories for families through fun, food, and play and is the place Where a Kid Can Be a Kid. Committed to providing a fun, safe environment, Chuck E. Cheese helps protect families through industry-leading programs such as Kid Check. As a strong advocate for its local communities, Chuck E. Cheese has donated more than $19 million schools through its fundraising programs. Peter Piper Pizza features dining, entertainment and carryout with a neighbor-hood pizzeria feel and "pizza made fresh, families made happy" culture.

Peter Piper Pizza takes pride in delivering quality food and fun that reconnects family and friends. Created in 2020, Pasqually's Pizza & Wings offers a distinct, customized eating experience outside of a restaurant environment that amplifies classic pizza and wings and operates out of 400 ghost locations nationwide. The Company and its franchise operate a system of nearly 600 Chuck E. Cheese and more than 120 Peter Piper Pizza venues, with locations in 47 states and 17 foreign countries and territories. For more information, visit chuckecheese.com, pasquallyspizza.com, and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Peter Piper Pizza is a "Work Today, Get Paid Tomorrow" employer.

* * *

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identify, gender ex-pression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.

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